Returns are only accepted if the item does not match the description and photographs in the listing , if a return is agreed
the item must be posted back in its original package by a tracked postage method and a copy of the postage receipt sent to me, You will shoulder the cost of shipping the item back to me. As soon as the item arrives back to me, if it is in the same state as when I sent it to you, I will refund you the amount you have paid, minus the cost of original shipping and any other out of pocket expenses I have incurred , refunds cannot be given if you have failed to read the listing properly as that is your responsibility.

France 1-3 Days
Europe 5-14 days
Rest of World 10-28 Days

Please be aware there may be shipping delays due to Customs, Extreme weather conditions and Bank Holidays and Disputes

I offer layaway and payment plans payable in installments to suit you with payments via Paypal on purchases of over 100 euro , please contact me with your requirements to sort out a plan that works for you. Items will be dispatched on receipt of final payment .

Unfortunately I am not responsible for loss or items broken or damaged by the postal service but it is usually possible to find a solution. Once you sign for a parcel you have accepted that the contents are in good order so please always open your parcel in front of the delivery person, if the item arrives damaged you should get the delivery person to complete a claim certificate form and photograph the damaged package and the damaged item, and open a claim at the local delivery office as soon as possible. It is important you do this or the insurance provided by the postal service will be invalidated and reimbursement will not be made under any circumstances.

Unfortunately I am not responsible for any parcels held , delayed , seized or lost at the customs and in these cases refunds will not be given under any circumstances although I will do my best to help trace any held or lost parcels . Please check the customs rules and regulations in your country and any state custom rules for any items you purchase to try and avoid any potential problems arising.