Denmarks domestic orders are shipped within 1 day by PostNord Denmark.

International orders are shipped via PostNord Denmark Priority Airmail in 1-2 business days. International mail usually arrives in 6-10 days. Outside of the European Union it usually takes around 1 week for them to get to you, could be even 2 (sometimes longer, sometimes less), in very rare cases 3-4 (due to customs). Shipping days are all business days. Over weekend orders are shipped on Monday.

If your box weighs up to 2 kg and length + width + height = max 90 cm I will send it as a letter priority mail in form of a cardboard box. Bigger and/or heavier items will be sent as insured parcels with track and trace.

I do my very best to wrap all your items very carefully so there isn´t any risk for damage. I will use lots of bubble wrap and other material to ship it safely. If the item will not arrive safely (very rare cases), I will try to replace it or will refund the item.

To keep your costs as low as possible and to be environment friendly, I ship also in used boxes and maybe I also use enviroment-friendly wrapping materials.

I do not take any responsibilities of lost packages.

TAXES AND IMPORT DUTIES OVERSEAS BUYERS
Unfortunately we can not take a responsibility for custom duties and taxes charged in your country, nor do we carry this information. Please make sure you know what are the requirements for import in your own country!
IMPORTANT: International Buyers are responsible for all fees associated with shipping to their respective countries (Import taxes, duties etc.). For your convenience to calculate your country duties and taxes please refer to:
http://www.dutycalculator.com/

I do also custom orders for my unique ceramics. It takes approx. 4 weeks to make pottery pieces, sometimes longer. I do also wholesale orders for my unique pieces. Send me a email if you are interested.

A sale will be cancelled if no payment is received in 4 days, since the purchase is made. If you have any problems with paypal or something else - feel free to contact me. I would be glad to help.